Relying on the most current feedback from our Customer Service Representatives, we've listed below some of the most frequently asked questions from our customers and members. If you have a question of your own or desire more information about a topic not covered here, feel free to contact us.


Q: How do I get my files on my web site?
A: You can use any ftp client program such as WS-FTP to transfer files to and from the web server. Connect to www.your_website.com with the userid and password provided and begin uploading your files.

Q: Why don't I get a directory listing on my FTP program after I get connected?
A: You probably don't have your host type set to either Automatic detect or UNIX (standard).

Q: What languages are used to write CGI scripts?
A: Perl is the most commonly used language in writing CGI scripts. You may also write your CGI scripts in TCL, and any shell scripting language.

Q: Where are perl, TCL,sendmail, and date located on your web servers?
A:

Program Full Path Name
perl /usr/local/bin/perl
sendmail /usr/lib/sendmail
date /usr/bin/date

Q: What format should scripts be uploaded in?
A: Scripts should be uploaded in ASCII(Text) format.

Q: Which directory should scripts be uploaded to?
A: Scripts need to be uploaded to the cgi-bin directory.

Q: After uploading scripts, is there anything else that needs to be done before the scripts can be used?
A: After the scripts are uploaded, the execute bit must be set before they can be used. Request this by contacting UniXcity.com Web Support by sending email to: support@unixcity.com. Or you can use WS-FTP and right click to chmod the files and set set the execute bits.

Q: Are there any website statistical reports available?
A: Your website has a reports directory that contains log.html. To view the log simply use this URL http://www.yoursite.com/reports/log.html. Every log.html is archived to YYYYMMlog.html once a month. These reports are based on the access_log found in the logs directory. The access_log will be archived every month to YYYYMM.access_log.

WARNING these access_log files will be removed from your logs directory after 3 months.